The Rocky Mountain Bank Incident

The Rocky Mountain Bank, based in Wyoming, accidentally sent confidential financial information to the wrong Gmail account. When Google refused to identify the innocent account owner's information, citing its privacy policy, the bank filed in Federal court to have the account deactivated and the user's information revealed. District Judge James Ware granted the bank's request, with the result that the user has had his email access cut off without any wrongdoing or knowledge of why. Pretty wild a judge would grant something like this.

Here's what SmartBox can do for Your Business -

SmartBox has the knowledge and experience to take care of all your IT needs. We know how busy you are, which is why we take pride in our ability to bring our computer repair, sales, networking & web design services as well as voice & data wiring directly to your office, 7 days a week. If you've got questions or require assistance, we have the answers. Have an issue you need resolved?

To put it bluntly, SmartBox offers unparalleled knowledge, experience, customer service, and prices. But for those that need more reasons to choose us over the high-priced competition, we've compiled a list of 11 reasons why SmartBox is your best choice.

* Knowledge and Experience. Our technicians have years of proven experience and a near-perfect customer satisfaction rating. We are also Microsoft, Google, Cisco, and CompTia certified.
* No Geeks. While our knowledge of computer repair and maintenance may make us appear to be geeks, we assure you that our customer service is top quality and we'll explain everything with clarity.
* Price. No Geeks. No Squads. No High Prices.
* 'Fix It' Guarantee. We'll diagnose your computer. If we can't fix it, you don't pay. Simple as that.
* On-Site Service. We're available to come to you 7 days a week! We are based in New Albany, Indiana and service the entire Southern Indiana and Louisville area.
* Remote Service. Take advantage of our Remote Support Tool, which allows us to help you straight from our office, all while you watch, anywhere in the world.
* Free Back-ups. Computers always seem to crash at the most inconvenient times. We know how stressful it can be to lose your data, so we store backups of all the computers we work on for free up to 6 months.
* Flexible Hours. We do our best to accommodate your busy schedule, including after hours and weekend service at no extra charge.
* We're Local. SmartBox is a locally owned and operated in New Albany, Indiana.
* Extraordinary Service. We offer the personal touch that the corporate owned 'geek services' can't match.
* A Great Reputation. Delivering quality services for PC users is what we've been doing since 2001.

in reference to:

"So.. What Can SmartBox Do For You?"
- SmartBox - Computer Sales. Extraordinary Service. (view on Google Sidewiki)

Just wrote a Sidewiki

Just wrote a Sidewiki entry on "SmartBox Web Marketing - Turnkey Local Online Advertising for Doc..."

Why SmartBox? And what is "Web Marketing"?

For the last 9 years, Smartbox Marketing has led the way in web design, search engine optimization, and market solutions for the small business professional.

Internet marketing has grown up. Stylized, "me-too" template solutions sold by one-size-fits-all medical marketing companies just don't work anymore. Your practice is unique and it deserves a unique brand and a unique marketing niche. These marketing companies do the same thing for each client and the end result is that no one gets ahead of the rest.

You deserve better.

Yes, they will go on about all the directories in which you will be listed, but guess what? Your competitors are listed in those same directories. Each year fewer and fewer copies of the Yellow Pages are being printed. There's a good reason for that. Directory marketing is dying. If it doesn't work in real time, don't expect it to work on the net.

Here's what we do – the SmartBox difference:

* Provide in-depth analysis of existing websites.
* We tell you exactly what works, what doesn't, and why.
* We design your website to your specifications with an eye to what works
* We write your content to be both highly readable and friendly to Google.
* We provide a ridiculously easy to use tool to track your leads and ROI
* We keep you abreast of the latest technologies and advise you on new tips and tricks.

Why do we do it?

Simple. Because we know that if we do not increase the productivity of your website, we won't have you for a client very long. SmartBox is a turnkey solution for professionals like dentists, chiropractors, attorneys, doctors, and other businesses that provide services and need to use the internet as a marketing vehicle. Nowadays with the dominance of Google, the web is the largest and most important marketing medium available for any industry and SmartBox helps very busy people take advantage of that through web design, content, video, search engine optimization and advertising, blogs, phone conversion tracking, social networking, and anything else that’s crucial to their online reputation.

in reference to: SmartBox Web Marketing - Turnkey Local Online Advertising for Doctors (view on Google Sidewiki)

Local Online Advertising with SmartBox - Final Cut!

Local Online Advertising with SmartBox - Final Cut!

Microsoft says "Too Old" to Critical Update for Windows XP

Microsoft says it won't patch Windows XP for a pair of bugs it quashed Sept. 8 in Vista, Windows Server 2003 and Windows Server 2008. The news adds Windows XP Service Pack 2 (SP2) and SP3 to the no-patch list that previously included only Windows 2000 Server SP4. 'We're talking about code that is 12 to 15 years old in its origin, so backporting that level of code is essentially not feasible,' said security program manager Adrian Stone during Microsoft's monthly post-patch Webcast, referring to Windows 2000 and XP. 'An update for Windows XP will not be made available,' Stone and fellow program manager Jerry Bryant said during the Q&A portion of the Webcast (transcript here). Last Tuesday, Microsoft said that it wouldn't be patching Windows 2000 because creating a fix was 'infeasible.'

Dominating the Search Engines for Local Businesses across the US

is Dominating the Search Engines for local businesses across the US

Chapter 3 - SmartBox Web Marketing

Chapter 3 - SmartBox Web Marketing

A testimonial from a SmartBox client

A testimonial from a web marketing client..

Chapter 2 - SmartBox Web Marketing

Chapter 2 -

Is dominating Google

Is dominating Google search results for his clients right now

Today's Google Outage - And Who Really Cares?

Let me be the first to say, I was affected by the outage today. For about 4 hours.

My email was completely dead. I could have fired up Outlook, but I chose not to.

I've been on Google's web applications since starting in 2002 with GMail. Calendar, Docs, Spreadsheets as soon as they came out. I barely use my My Documents folder anymore.

I read the news sites tonight, and there's all this hype about "This is a perfect reason why companies won't switch to hosted apps - it's downtime and unreliability."

Let's quickly run some numbers. 8 years of service is 70,128 hours. My GMail ONLY was down for say worst case, 5 hours today. That's 99.9928% uptime.

If you're not familiar with up-time ratings, here's a crash course. The vast, overwhelming majority of web hosting providers only rate their uptime to 99% or maybe 99.9%. Over 8 years, that would be 701 hours and 70.1 hours, respectively. I'd say that's pretty damn good.

Think about your home computer and how often you reboot it. Or it crashes. Or you install some updates or new software and it needs a restart. Or the power goes out. Or it's down for a half-day (or a weekend) for a major upgrade). Or, God forbid, hardware failure. We've all experienced it, and that's all downtime.

Yeah, it was inconveniencing today, but the time Google has saved me over 8 years centralizing all my documents, email, spreadsheets, etc far outweighs the 5 hours of outage. I've had several computer and power failures, and being able to just stand up and move to another computer or location and resume my work has been a lifesaver at times.

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